FAQ's

On Spring Bars:

With the Zero-Pass design, you forgo the redundancy of a classic nato. Just like any 2 piece strap or bracelet, if a spring bar fails, the strap will not save your watch. Thus we recommend using new spring bars especially if you do not know the age and condition of existing spring bars.  

* Rolex watches have very small clearance for straps, we recommend curved spring bars when fitting the Zero-Pass strap to a Rolex watch.

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Domestic Shipping:

Please allow up to 14 days for your parcel to arrive. If you're having an issue with delivery please contact us at sales@anachronist.shop 

International Shipping:

Please allow up to 21 days, excluding customs delays for your parcel to arrive. If you're having an issue with the delivery please contact us at sales@anachronist.shop 

Returns / Exchanges:

As a small creator business, every order means the world to us. Running a shop comes with many costs, and because of this, we have to implement return and restocking fees.

Returns

  • Returns are accepted within 14 days of delivery.
  • Items must be in their original condition and packaging.
  •  Return shipping is the customer’s responsibility, and a 15% restocking fee will be deducted from your refund.
  • To request a return, email sales@anachronist.shop

Exchanges 

  • Exchanges are accepted within 14 days of delivery.
  • Items must be in their original condition and packaging.
  • No restocking fees, but the customer covers return shipping.
  • To request an exchange, email sales@anachronist.shop

Store Credit

  • We cover return shipping when you opt for store credit.
  • No restocking fees—get the full value of your return to use on a future order.
  • Items must be in their original condition and packaging.
  • To request store credit, email sales@anachronist.shop